MENDELU NETWORKING

PROCESS AND QUALITY MANAGEMENT IN GRANT OFFICES PRACTICE

 MENDELU NETWORKING

Lectured by Ms.Susanne Rahner

 YGGDRASIL BERLIN, GERMANY, www.yggdrasil-Dr.Rahner.de

Date:          April 3-4    9.00 – 16.30

Room: E23 (3.4.2014) and E21 (4.4.2014) (Budova E, Zemědělská 5)

Main Topics:

• Process Modelling and descriptions
• Flow charts
• How to structure processes
• Process performance and Continuous Improvement
• Who defines the success and the quality?
• Success factors of Change
• Barriers  to success
• How to handle reluctance to change

Tento projekt je spolufinancován ESF a rozpočtem ČR